Terms and Conditions

About this agreement

A website terms and conditions document for a consultancy or other professional service. That is to say an identifiable “ISO CERTIFICATION SERVICES” service supplied by Company Name in sort called “IMS” and complete name is called “Imperial Management System Private Limited”.

Contains strong provision for confidentiality and protection of your intellectual property – we assume you may use above certificates of great value.

Contains strong provision for confidentiality and protection of your intellectual property – we assume you may use above certificates of great value.

It is perfect for any variable price package or for work against which you quote a price depends on various factors to decide price of services and leave client to accept and pay via the Internet.



ISO certification advice; Business or marketing consultancy; personal tax return; standard house plans; health and safety assessment; distance tutoring.

Payment is by a single sum. Suitable for business or consumers.

Contents of this agreement

Definitions and interpretation

Basis of contract

Payment security

Price and renewal price of payment

Refund and shipping policy

Foreign taxes, duties and import restrictions

Work management procedures

Compliance issues

Confidentiality of the service

Protection of your intellectual property


Disclaimers and many matters to protect you

Terms and Conditions

“We” are: IMS | Imperial Management System Pvt Ltd | ISO Certification Company which is a trade name of company name, Company Identification Number : U74999DL2022PTC394860 Incorporated in the Plot No. 114, Top Floor, Pocket –C 8, Sector 17,Dwarka, Delhi-110078.


  1. Defination

“Content” means the textual, visual or aural content that is encountered as part of your experience on Our Website. It may include, among other things:


“Detailed Specification” means the written specification of the work you have instructed us to do, like you “Clients” require ISO certificates of quality standards services etc.

“Documentation” means the instruction manuals user guides and other documentation agreed on email or on whatsapp mode etc.

“Intellectual Property” means intellectual property owned by us, of every sort, whether or not registered or registrable in any country, including intellectual property of kinds coming into existence after today; and including, among others, patents, trademarks, unregistered marks, designs, used website or on company documents etc.

“Our Website” means any website or service designed for electronic access by mobile or fixed devices which is owned or operated by us or any member of the IMS group of companies.

“Post” means place on or into Our Website any Content or material.

“Price” means the price for our Services as set or defined on Website in Indian rupees or convertible US Dollar rate on date of transaction of payment.

“Services” means all of the services available from Our Website, related to “ISO CERTIFICATION SERVICES”.

“Work” means the work we do to provide the related to “ISO CERTIFICATION SERVICES”.

  1. Interpretation

In this agreement unless the context otherwise requires:

2.1. a reference to one gender shall include any or all genders and a reference to the singular may be interpreted as singular word while reference to the plural may be interpreted as plural word.

2.2. A reference to a person includes a human individual, a corporate entity and any organization, corporation, entity, Association of person/ body of individuals etc.

2.3. in the context of permission, “may not” in connection with a contradict any process of work to complete work to be done”.

2.4. The headings to the paragraphs to this agreement are inserted for convenience of handling to our day to day work requirement and completion process related and its related payment of work assigned.

2.5. Any agreement by any party not to do or omit to do something includes an obligation not to allow some.

2.6. Except where stated otherwise, any obligation of any person arising from this shall be solely considered by us or company.

2.7. A reference to the knowledge, information, belief or awareness of any person shall be deemed to include the knowledge, information belief or awareness.

2.1. In any indemnity, a reference to costs or expenses shall be construed as including the estimated cost of management time of the indemnified.

2.8. These terms and conditions apply to all supplies of Services by us.

2.9. This agreement is made only in the English language. If there is any conflict in meaning between the English language version of this agreement and any version of English language that currently are running in INDIA.

  1. Basis of contract


3.1. In entering into this contract you have not relied on any representation or information from any source except the Telephonic / Digital form of information you got through which you redirected at our website.

3.2. Subject to these terms and conditions, we agree to complete the Work and to provide to you some or all of the Services as you agreed or discussed upon to provide which service you desirous.

3.3. You acknowledge that you understand exactly what is included in the Services and you are satisfied that the Services you desirous are same has been confirmed and delivered to prospective clients.

3.4. So far as we allow use of our Intellectual Property, we grant a licence to you, to use in permitted manner as allowed or deemed to be allowed in authorization letter.

3.5. Our contract with you and license to you last for one year from the date of start / payment. Any continuation by us or by you after the expiry of one year is a new contract in the terms then shown on Our Website

3.6. The contract between us comes into existence when we receive payment confirmation our bank.

3.7. The contract between us comes into existence only when we write to you to confirm that we agree to provide to you the Service you want. Your payment does not create a contract.

3.8. Subject to all the terms in this agreement, we authorize you to access and use Our Website and to download and print a small part of the Content. This license is conditional not only on your compliance with all of the terms of payment fulfill and work completion.

3.9. Some of our Services are now or may in future, be available to you only subject to additional terms. Those terms will be set out on Our Website. You now agree that updated notified Terms & Conditions agreement.

3.10. If we give you free access to a Service or feature on Our Website which is normally a charged feature, and that Service or feature is usually subject to a payment based usage allowed if mentioned in our Terms & Conditions.

3.11. We may change this agreement and / or the way we provide the Services, is solely discretion of the company.

3.11.1 The change will take effect when we Postdate on website.

3.11.2 You agree to be bound by any changes. If you do not agree to be bound by them, company shall not be liable for any kind of collateral or Intellectual damages directly or indirectly caused to the Clients.

OR 3.11.3 we will give you notice of the change. If you do not accept the change, we will refund the money after deduction of our minimum process cost. That shall be standard process cost in same kind of industries.

3.11.4 If you make any payment for Services or Goods in the future, you will do so under that will be assets for company upon payment of fees.

3.11.5 to this agreement when you access Our Website or use the Services.

3.12. Our contract terminates on the earliest of:

3.12.1 Our completion of any Work or Service for which you have paid us. If there is any doubt as to when before completion company shall bear cost to amend otherwise shall be not liable for any work re-done or amended work ;

3.12.2 Our having worked for the amount of time for which you have paid us, agreed and confirmed by clients.

3.13 There is no contract between us for any free Service, so you do not become a client by using any free Service.

3.14. Prices for business Services are exclusive of any applicable goods and services tax. Prices for Services which you paid shall always include applicable State and country Tax regime and definition. 3.15. The Price of any Service may be changed by us at any time. But we will never change a Price so as to affect agreed or notified by us on website.

3.16. Services will be delivered by your free download, by e-mail or mode or delivery as agreed by us and proposed clients.

3.17. You agree that you are bound by these terms and condition ,or as amended / updated / posted on website from time to time.

  1. Payment Security


4.1. We take care to make Our Website safe for you to use. Credit Card / Debit cards / UPI OR wallet / international Credit Card / Debit cards as mentioned or as allowed by our payment gateway tie up with “RAZOR PAY NET” or redirected from website to https://razorpay.comfor payment option and completion of payment.

4.2. If you have asked us to remember your credit card details in readiness for your next purchase is solely recommendation by our Payment gateway facility provider and discretion of clients to save their confidential / credential banking information. Our Company shall not be bind of any fraud / financial loss caused / to be caused by using same type of payment name gateway until credited amount of Fees into Bank accounts confirmed.

  1. Price and payment

5.1. Prices for business Services are exclusive of any applicable goods and service tax as applicable in INDIA. Price finalization depends upon many variable related to work against which you quote a price depends on various factors to decide price of services.

5.2. The Price of any Service may be changed by us at any Time. Shall be final amount for service work we have agreed and done and also be paid within before start or after completion of work as agreed mutually.

5.3. Payment will be due as agreed and confirmed by clients on any mode via manual/ telephonic/ email/ what’s app or any electronics mode.

5.4. Payment may be made by Credit Card / Debit cards / UPI OR wallet / international Credit Card / Debit cards as mentioned or as allowed by our payment gateway tie up with “RAZOR PAY NET” or redirected from website to https://razorpay.comfor payment option and completion of payment.

5.5. If we do not receive payment within as stated in 5.2 above points .Company shall not start the work until payment confirmation given by clients via any electronics modes of communication.

5.6. It is possible that the Price may have increased from that posted old price on website and New / actual price updating get delay due to any reason. Price Shall be final from New / actual price rate that are Posted or pending to be update on website.

5.7. Banking charges by the receiving bank on payments to us all discretion of clients and it always need to be assumed. That Bank charges will be paid extra from basic service and tax applicable.

5.8. Any details given by us in regarding this shall be inclusive not exclusive list for payment terms completion.

  1. Renewal payments


6.1. At least 30 days before expiry of the period, for which you have paid, we shall send you a system generated reminder on email/ mobile that your existing certificate is going to expire on this period.

  1. Refund and shipping policy

6.1. Any amount received is not refundable or adjustable against other service. 6.2. We provide the electronic/physical mode certificates. Electronic form certificates are emailed to authorized / concerned email id or other means of electronic mode to complete this shipping. In same way, we deliver the physical form certificate at authorized / concerned address provided by clients or other means of delivery mode to complete this shipping. 6.3. If charges levied for shipping. It shall be paid by clients. It is extra cost to ISO certificate price.

  1. Service provision

7.1. The Services are listed and described on Our Website. Once you approve the type of certificate you desire and fees paid. Provision of service shall be started on fees/ price paid by clients.

7.2. In order to provide desirable service, company shall ask defined information from clients on any communication mode as possible. After service completion certificate shall be delivered as per shipping policy:

7.2.1information and confirmation of certificate shall be cross check on our portal to verify Certificate no. and validity of certificates.

7.3. The provision of our Service relies on a standard schedule of Work time taken.

7.4. Our Services will be delivered by as per our shipping policy.

7.6. Once Service provision has started, you may not cancel the service approved and fees/ price shall be paid fully by you.

7.7. If we have started to Work for you and you cancel this contract, then no refund/ adjustment of price/ fees shall be done as per our refund policy.

7.8. All monies paid by you to us are non-refundable and non-adjustable against other work.

  1. Foreign taxes, duties and import restrictions


8.1. If you are not in the Indian Territory then what is foreign taxes, duties and import-export related levied / charged shall be clearly paid by clients.

8.2. You are responsible for purchasing Services which you are applied. Then above foreign taxes, duties and import-export related levied / charged shall be sole responsibility of clients.

  1. Confidentiality


9.1. Parties of this Agreement should keep strictly confidential the confidential information such as information obtained from singing and implementing this Agreement, including but not limited to the provisions of this Agreement, and other confidential information on the negotiation of this Agreement, trade and operational secretes of either party of this Agreement, which shall not be disclosed to a third party without the consent of the other party (except for the information that is required to be disclosed by the Transferee, as a listed company, under applicable laws).

  1. Subscriber Responsibility

When you apply to use IMPERIALCERT.COM services, you will be asked to select a communication mode like manual / telephonic/ electronic mode. The Clients are allowed to above means through which you access certain services hosted on our websites. You acknowledge and agree that it is your responsibility to safeguard yourself select from any unauthorized use. IN NO EVENT WILL IMPERIALCERT.COM BE LIABLE FOR THE UNAUTHORIZED USE OR MISUSE OF YOUR / CLIENTS CONFIDENTIAL DATA.

CLIETS are responsible for maintaining accurate account information at all times, including credit card and contact information.

  1. Prohibited Conduct


IMPERIALCERT.COM does not allow the use of unsolicited commercial email (“Spam”) to promote products or services. Any Subscriber engaging in the sending of Spam through the IMPERIALCERT.COM network or promoting information on ISO Certification needs hosted by IMPERIALCERT.COM will be considered in breach of this Agreement and will be suspended from the Service immediately.

  • Your use of the Service must be in compliance with Indian laws and the laws of your country at all times.
  • The following is a non-exclusive list of content, and behavior prohibited by the Service provider:
  • Content that contains or contains links to: nudity, pornography, adult content, materials with sex or foul language.
  • Content that condones, promotes, contains, or links to wares, cracks, hacks, their associated utilities, or other piracy related information, whether for educational purposes or not.
  • Content that is grossly offensive to the community, including blatant expressions for bigotry, prejudice, racism, hatred or excessive profanity, or to post any obscene, filthy, excessively violent, harassing, or otherwise object able material.
  • Content or otherwise that exploits children less than 18 years of age.
  • Content that sells or promotes any products or services that are unlawful in the location at which the content is posted or received.
  • Content that infringes or violates any copyright, patent, trademark, service mark, trade name, trade secret, or other intellectual property right of any third party.
  • Content that promotes mail fraud, multi-level marketing (pyramid) schemes or other illegal or fraudulent activities.
  • Content that posts or discloses any personally identifying information or private information about any third parties without their express consent.
  • Reverse engineering, reverse compiling or otherwise deriving the underlying source code or structure or sequence of any IMPERIALCERT.COM service, solution or technology.
  1. Notices

You agree that, unless other instructions are posted on IMPERIALCERT.COM ‘s ISO Certification need, any notices required to be given under this Agreement will be deemed to have been given if delivered by email or fax, or sent by registered mail or by courier to each of the parties in accordance with the most current contact information you have provided to us, and the contact information for IMPERIALCERT.COM posted on the IMPERIALCERT.COM ISO Certification need. All notices shall be effective upon receipt, except that email and fax notices shall be effective upon transmission.